Who We Are
EPOS is a brand operated by SM IMPO, a company providing professional point-of-sale solutions and business equipment.
Through EPOS, we offer reliable POS terminals, barcode scanners, thermal printers, label printers, cash drawers, and related solutions designed for modern businesses.
Our website allows visitors to discover our products, request quotations, contact our team, and obtain information about our solutions.
Company: SM IMPO
Brand: EPOS
Website: epos.ma
Email: info@epos.ma
Address: Kamsam Gallery, Avenue 09 Avril, 1st Floor, Office N°4, Tétouan, Morocco
SM IMPO is committed to respecting your privacy and protecting the personal information you provide through our website.
Your Data, Our Responsibility
When you use the EPOS website, we may collect information that you voluntarily provide, including:
Full name
Email address
Phone number
Company or business name
Subject of your inquiry
Message or product requirements
Information provided when requesting a quotation
We may also collect limited technical information, such as your IP address, browser type, device information, and website activity, where necessary for website operation, security, analytics, or improvement.
We collect only information that is relevant and necessary for the purpose for which it is requested. This follows the proportionality principle described by Morocco's CNDP.
1. Contact Forms
When you contact EPOS through our website, the information you submit is used to respond to your inquiry.
This may include your:
Name • Email • Phone • Subject • Message
We use this information to:
- Respond to your questions
- Provide product information
- Prepare quotations
- Follow up on business inquiries
- Provide customer assistance
Your information is accessible only to the people or service providers who need it to handle your request.
2. Request a Quote
If you submit a Request a Quote, we may use the information you provide to understand your requirements and contact you regarding the requested products or solutions.
Your information may be used to discuss:
- Product availability
- Product specifications
- Pricing
- Quantity requirements
- Business needs
- Delivery or purchasing arrangements
We do not sell your personal information to third parties.
3. How We Use Your Information
SM IMPO may use personal information collected through ePOS.ma to:
- Respond to customer inquiries
- Process quotation requests
- Provide product and service information
- Communicate with customers and prospects
- Improve our website and services
- Maintain website security
- Prevent fraudulent or unauthorized activity
- Meet applicable legal and regulatory requirements
We do not use personal information for unrelated purposes without an appropriate legal basis or, where required, your consent.
4. Cookies
The EPOS website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Maintain essential website functionality
- Support analytics or other website services
Where required, we will request your consent before using non-essential cookies.
You can also manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
The CNDP's website guidance specifically addresses consent and information requirements for cookies used in connection with personal data.
5. Third-Party Services
Our website may use third-party services to provide certain functions, such as:
- Website hosting
- Website analytics
- Maps
- Security services
- Payment services, where applicable
- Other technical services
These providers may process limited information as necessary to provide their services.
Where third parties process personal information on our behalf, SM IMPO seeks to ensure appropriate confidentiality and security measures are applied.
6. Data Security
SM IMPO takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.
Access to personal information is limited to those who need it for legitimate business or technical purposes.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. How Long We Keep Your Data
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or for any longer period required by applicable legal or business obligations.
For example, information submitted through a contact or quotation form may be retained for the time necessary to respond to and manage your request.
The CNDP states that personal data should generally be retained only for the period necessary to accomplish the purpose for which it was collected.
8. Sharing of Personal Data
SM IMPO does not sell or rent your personal information.
We may disclose limited information when necessary to:
- Provide requested services
- Operate our website
- Process a transaction
- Respond to your request
- Work with necessary technical service providers
- Comply with a legal obligation
We aim to limit any information shared to what is necessary for the relevant purpose.
9. Your Rights
Under applicable Moroccan data-protection requirements, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request updating or rectification of your information
- Object to certain processing for legitimate reasons
- Request deletion where applicable
Morocco's Law No. 09-08 provides, among other rights, rights of access, rectification, and opposition regarding personal-data processing.
To exercise your rights, contact us at:
10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
SM IMPO
EPOS Brand
Kamsam Gallery
Avenue 09 Avril
1st Floor, Office N°4
Tétouan, Morocco
Email: info@epos.ma
